The mixing bowl is dishwasher safe, but some loose hooks/beaters etc. are not. This is also described in the user manual. You can properly clean the parts and use them again. This is not harmful. If you wish, you can order the relevant part from our Bourgini Shop. When ordering, pay attention to whether the accessory is suitable for your type of Kitchen Chef. The correct article number can be found on a sticker under the product.

Descale only with a suitable descaling agent. Suitable descaling agents are available at supermarket and household shops. It is indicated on the packaging whether the product is suitable.

We discourage the use of vinegar and citric acid because they can affect certain metals and plastics used in modern appliances.

Some smells when using a new electrical device is not uncommon. It often concerns some additives that were used during production and these will evaporate during the first use.

Non-stick coatings are made of PTFE. PTFE is not known as a dangerous substance under normal conditions of use for baking and frying devices. This material is the basis of well-known brands such as Teflon coatings, Daikin, Whitford etc. Bourgini uses coatings of the brand Daikin. Previously in the production of PTFE, a dangerous substance was used: PFOA. However, this substance has not been used for years. For more information we refer to this article from Web MD.

6 minutes of continuous use and 10 minutes of cooling are mentioned for safety reasons to prevent overheating.

Please note:

• This 6-minute rule only applies when you use the mixer continuously, so without stopping the mixer. However, most ingredients only need to be mixed for a few minutes.

• The 6-minute rule only applies when mixing a very thick and heavy dough. You can use the mixer for longer with all lighter substances.  

Yes, you can. You can visit our spare part website for this. When ordering, please pay close attention to whether the mixing bowl is suitable for your type of Kitchen Chef. The correct article number can be found on a sticker under the product.

Please see this manual for cleaning your health fryer.